Shipping and Logistics Policy

At Sangem Aalaankaras, we are committed to delivering your jewellery with care, speed, and reliability. We partner with trusted logistics providers such as ShipRocket, Shipyaari, and other third-party courier services to ensure your orders reach you safely and on time.

1. Delivery Timeline

Our average delivery time is 2 to 8 working days, depending on your location and courier availability.

• Metro cities: 2–4 working days

• Tier 2 & 3 cities: 4–6 working days

• Remote or rural areas: 6–8 working days

Please note that delivery timelines may vary during peak seasons, festivals, or due to unforeseen courier delays.

2. Order Processing

• Orders are typically processed within 24 to 48 hours of confirmation.

• Once dispatched, you will receive a tracking link via SMS or email to monitor your shipment in real time.

• Orders placed on Sundays or public holidays will be processed on the next working day.

3. Shipping Partners

We work with multiple logistics partners to ensure wide coverage and timely delivery. These include:

• ShipRocket

• Shipyaari

• Other region-specific courier services based on serviceability and speed

Our system automatically selects the most efficient courier based on your delivery address.

4. Shipping Charges

• Shipping charges, if applicable, will be clearly mentioned at checkout.

• We may offer free shipping on select products or during promotional campaigns.

5. Packaging and Safety

All jewellery is securely packed in tamper-proof, protective packaging to ensure it reaches you in perfect condition. We take extra care to:

• Use bubble wrap and padded boxes for delicate items

• Ensure discreet outer packaging for security

• Include branded pouches or boxes for a premium unboxing experience

6. Delivery Issues

If your order is delayed, damaged, or marked as delivered but not received:

• Contact us within 48 hours of the issue

• Provide your order number and tracking details

• We will coordinate with the courier partner to resolve the issue promptly

7. Address Accuracy

Please ensure your shipping address, contact number, and pin code are accurate at the time of placing the order. Sangem Aalaankaras is not responsible for delays or failed deliveries due to incorrect or incomplete address details.

8. International Shipping

Currently, we do not offer international shipping. However, we are working toward expanding our delivery network globally in the near future.

9. Contact for Shipping Support

For any shipping-related queries, please contact:

Firm Name: SANGEMS RETURN GIFTS
P. Rajitha Phone: +91 8074625367 Email: sangemaalaankaras@gmail.com